This tutor brings a rich background in IT, having achieved certifications like CCNP Enterprise and a Master''s degree in Business IT with Distinction. Their experience extends to tutoring network-related courses at university, where they provided comprehensive mentorship and support to fellow students. This foundation enables them to offer specialised tutoring in computing and networking concepts, ideal for students looking to excel in these subjects.
With several years of experience as a Customer Service Representative, this tutor has honed the ability to communicate effectively and empathetically. These skills are critical in providing a supportive learning environment that encourages student engagement and understanding. They have demonstrated proficiency in managing customer relations which directly translates into their capability to understand and address diverse student needs.
Beyond theoretical knowledge, this tutor has practical experience setting up networks for live events and troubleshooting real-time problems as a Field Technician. This hands-on experience enriches their tutoring sessions, allowing them to provide real-world examples that enhance the learning process. Students benefit from insights that bridge the gap between textbook knowledge and practical application, making lessons both informative and relatable.